Booking FAQ

Booking FAQ

Booking Safely Online

To make a booking with any accommodation listed on our website is easy and straightforward. Below are our most frequently asked questions and information to assist in making a booking safely online. 

If you need further information, please email us at info@accomadog.com 

Who is Accomadog?

Accomadog is an online platform that lists 100% dog-friendly holiday accommodation, businesses and other dog-friendly services on behalf of our subscribers.

All accommodation, businesses and services listed, are owned and advertised by our subscribers. Accomadog does not own or manage those businesses listed on our website. 

 

How do I book?

Once you have found the accommodation you like, you can book directly with the accommodation using their "owners preferred link" as seen on their listing page

You may also contact the owner directly using the booking enquiry form or their contact details.

 

Does Accomadog charge any booking fees?

No. Accomadog does not charge any booking fees to its website visitors.

Beware, some 3rd party booking sites used by the owners charge additional booking/admin fees on top of the accommodation costs. These tend to be websites like Airbnb, HomeAway, Tripadvisor and should be avoided where possible. You can save on costly fees by booking directly with the owner.

How can I pay for my holiday accommodation?

You should avoid paying by bank transfer at all times and only use a credit card or PayPal as these will offer a limited guarantee should there be any payment issues. Though check with your payment providers in advance before booking if you are unsure.

You may have some payment guarantees with a debit card but check with the card issuer before booking.

Are the prices offered on the listing page accurate?

Hotels, B&B, Guesthouse, Campsite, Caravan Parks, Hostels and Aparthotel will advertise their accommodation as a "price from" and the final cost will be confirmed prior to booking. 

Those with self-catering holiday homes will advise the season and the price per week in most cases and should be accurate.

Who will my booking contract be with?

Your booking will be directly between you and the and the accommodation owner and not Accomadog.

The accommodation owner will confirm your booking, and they will issue you with the booking form/confirmation/contract and terms and conditions. 

You should take the time to read the terms and conditions before paying any fees. Be sure to check the cancellation and refund policy before booking and if you haven't been given this, do not be afraid to ask for it.

Can I cancel my booking?

You must check directly with the owner before booking what the cancellation period is. Ask to see the cancellation policy before booking. The cancellation policy will be part of the booking agreement terms and conditions.

Be aware, special offers may carry a non-cancellation clause, meaning, if you need to cancel, you will receive no refund.

Always check the small print, before completing and paying for any booking.

Are there any verification checks carried out on the accommodation?

Yes. All subscribers and their properties, as part of the verification process undergo our verification checks prior to being advertised on our platform.

Transfer links at your destination

If you need to book any transportation from your port of arrival to any accommodation, it could be beneficial to speak with the accommodation owners in advance, as their local knowledge and advice could save you time and money if they can advise on transport services.  

Beware of unlicensed transport services as it is likely they will not have adequate licence/insurance to cover should there be any adverse issues.

Arrival and departure times at the accommodation

It is best to agree to your arrival and departure times as early as possible with the accommodation owners. 

Be sure to check at the time of booking if additional charges are payable if you're arriving out with the owners specified timescales. 

Arranging your arrival and departure times in advance will also help if you were requesting a late checkout.

Additional charges payable

Ensure you confirm in advance of booking with the owners if you have any special requirements and if there are any additional charges payable by you for those requirements.

Examples of additional charges could be - use of electricity; the use of a babies cradle; use of an electric fan; disability arrangements etc.

Allways check in advance with the accommodation owners!

What is the Accomadog Icon Badge?

When you see the Accomadog Icon trust badge (See to the left of this note) you can trust the accommodation is dog-friendly!